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Ordering and Return Information
Ordering
The Executive Gallery website features a secure shopping cart that utilizes a Secure Socket Layer and encryption furnished by Verisign. All information sent by the Executive Gallery shopping cart is encrypted using 128 bit encryption, the strongest encryption available. To check the Executive Gallery certificate click the Verisign Logo. You will find this logo at the bottom of all Executive Gallery pages.Credit Card
The Executive Gallery accepts the following credit cards:
Visa, Mastercard, American Express, Discover.
These credit cards can be processed securely through the Executive Gallery shopping cart or you may call toll free Toll Free: 1-800-848-2618 (option 1) or 1-203-842-2003 (option 1)
to place your order with a representative.
Check/Money Order
The Executive Gallery accepts Checks and Money Orders. To pay for products using Check or Money Order, you may select this option in the shopping cart payment system or you may use this method of payment for an order placed over the phone.
Simply mail the payment to:
Concord Industries, Inc. DBA ScanCard Systems
19 Willard Road
Norwalk, CT 06851-441419
USA
PayPal
The Executive Gallery accepts PayPal.
Barter
The Executive Gallery accepts payment in various barter currencies.
For more information pertaining to the barter currencies accepted and to pay for products using these barter networks please call our toll free number: 1-800-848-2618 All barter orders must be processed by phone.
Returns and Refunds
Please inspect your order upon delivery. If there is damage, follow the returns instructions on the back of the packing slip. Fill out the slip and enclose it with your return. If you have lost your packing slip, please include a note explaning the reason for the return. Please return item within 30 days to receive a prompt exchange or refund. For your protection, we strongly suggest that you ship all return packages via UPS or the US Postal Service's insured mail. (Please note that you are responsible for the safe return of merchandise and all shipping costs.)Ship returns to the following address:
ScanCard Systems
179 Route 12 North
Fitzwilliam, NH 03447
USA
Items must be returned PREPAID IN THE ORIGINAL PACKAGING. We can not accept returns sent C.O.D., and original shipping charges are not refundable. For credit card orders, a credit will appear on next month's statement.
